Refund policy

At Amira Omran, your satisfaction matters to us.
Please read our policy carefully before placing your order.

Exchange Policy (Within 14 Days)

We offer exchange only, no refunds.

You can request an exchange within 14 days of receiving your order if:

  • The item is unused and in its original condition
  • Tags, packaging, and accessories are still intact
  • The product has no signs of wear, damage, perfume, or alterations
  • You have the order number or proof of purchase

Exchange is accepted for:

  • Size exchange
  • Color exchange
  • Replacing an item with another product of the same value
  • Manufacturing defects (rare)

How to Request an Exchange

Please contact us within 14 days of receiving your order through:

Provide:

  1. Order number
  2. The item you want to exchange
  3. Clear photos of the product

You will receive instructions for returning the item and completing the exchange.

🚫 No Refund Policy

We do not offer refunds under any circumstances.

Once the order is confirmed, it cannot be refunded — only exchanged according to our policy above.